Creator.co

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Vancouver, BC

Creator.co

0.5

1.0

1.5

2.0

2.5

3.0

3.5

4.0

4.5

5.0

Be the first to review!

Vancouver, BC

Creator Community Manager

Vancouver, British Columbia (view on map)

Posted 1 month ago

Job Description

Creator Community Manager

Company: Creator

Title: Community Manager

Status: Full-time, Hybrid

Introducing Creator (www.creator.co) - renowned for our groundbreaking technology and meteoric rise within Vancouver's startup ecosystem, we're recognized as one of the world’s top influencer marketing platforms. Distinguished as a leader in the G2 Spring Report we are revolutionizing social commerce, connecting creators, influencers, and brands in ways that redefine industry standards. Our platform isn't just about collaboration; it's a powerhouse engineered to streamline operations, optimize campaigns, and yield measurable, impactful results. If you're passionate about building connections, cultivating a vibrant community, and are excited about taking Creator to greater heights, let’s talk. #InfluencerCommunity #CreatorCo #GrowthExpertsWelcome

About the Role

Our goal is to build and foster the world’s largest community of creators! As the Community Manager at Creator, you will spearhead our community growth and maintain our engaged community. You are Creator’s ambassador and advocate, ensuring our community feels connected, supported and empowered. You will develop and execute strategies that will increase brand awareness, cultivate meaningful relationships, and ultimately grow our community. With a data-driven approach, passion for community building, and creative flair, you'll play a pivotal role in scaling our community initiatives and driving sustainable growth.

Responsibilities:

Community Growth

• Build an active and engaged Creator Community on our platform through various strategic initiatives
• Create, manage, and execute a community-growth plan aligned with the company objectives
• Identify growth opportunities, market trends, and emerging platforms to expand our community reach and engagement.
• Plan and implement social media strategies to further our brand recognition, build followers on all platforms, and grow engagement
• Engage in conversations with prospective and existing influencers
• Develop relationships with connected creators turning them into ambassadors for our brand
• Identify and execute on partnerships that unlock access to creators and build out our creator ecosystem
• Build out our community Resource Hub providing creators with the tools and knowledge they need to achieve their potential
• Track the outcomes of community activities and support the delivery of timely reporting and insights from the community. 
• Measure progress in the community, tracking achievement of KPI’s that produce an ROI for the client’s business. 
• Use data-driven insights to iterate on strategies, optimize processes, and continuously improve the community growth and engagement efforts.

Community Management

• Being the go-to person inside the community to moderate content, answer community questions and stimulate activity getting to know the groups and individual participants. 
• Responsible for monitoring and growing all social channels (Instagram, TikTok, Linkedin, Youtube, etc.)
• Monitor our social media accounts and responding to questions and concerns within a few minutes
• Be Creator’s ambassador, representing Creator at events and trade shows as needed

Digital Marketing and Community Networking

• Deploy content and marketing via various digital channels to build relationships, get noticed, be relevant and compelling, and build interest in Creator.
• Create content that resonates with our community to post on our social media channels
• Create educational content that focuses on collaboration, monetization, and growth
• Represent our brand at events and trade shows when needed
• Plan and lead online and offline events including webinars and tradeshows

Cross-Functional Support

• Support our Customer Success team with Community inquiries, issues, or concerns
• Support our Marketing, Customer Success, and Sales teams in the creation of branded content when necessary
• Support sales initiatives by assisting in presentation development, doing customer research and identifying opportunities. 
• Keep up-to-date on the industry, competitors, and other relevant topics and sourcing opportunities for growth

Skills and Experience:

• Bachelor's degree in Marketing, Business, Communications, or related field.
• 2+ years experience as a community manager or similar role
• 2+ years experience using Instagram, TikTok, YouTube, Discord, and Twitch
• 2+ years experience in the Creator Economy or Martech sector
• Proven track record of growing an engaged community through multiple platforms
• Strong knowledge of social media trends and strategies
• Performance-driven. Demonstrated ability to meet and exceed KPI targets
• Experience with social media scheduling tools (Sprout Social, Hootsuite) is an asset
• Excellent communication and project management skills
• Strong grasp of current digital marketing processes with a track record of successfully ideating, scoping, building, implementing and measuring strategies and campaigns
• Analytical mindset. Strong systems thinker with a knack for digesting data, drawing meaningful insights and making strategic recommendations

What we offer:

• A competitive salary and benefits package (health, dental, and vision insurance)
• A vibrant office in downtown Vancouver with the flexibility of remote work 2 days per week
• An inclusive environment with a team of passionate and talented individuals.
• Opportunities for personal and professional growth, with access to industry events and conferences.
• A supportive company culture that values collaboration, innovation, and communication.

Compensation Range:

We offer a starting salary of $60,000-80,000 CAD

Total compensation includes Salary, bonus, benefits, and other perks.